Payment & Shipping
At Solo Numismatic, we strive to provide a seamless and reliable shopping experience.
Below you will find our payment, shipping, and refund policies.
Payment Policy
Accepted Payment Methods
Payment Processing
Currency
Tax and Duties
Accepted Payment Methods
- Payoneer: We accept Payoneer as a payment service. All fees are subject to an extra buyer charge.
- PayPal: You can pay using your PayPal account for a secure and convenient transaction. All fees (+4%) are subject to an extra charge for buyer.
- Bank Transfers: For large orders or special requests, we accept bank transfers. Please contact us for bank transfer details.
- Binance Wallet: We also accept payment in USDT in the TRC20 network for your purchase. Kindly contact us to request our wallet address.
Payment Processing
- Payments are processed at the time of order placement.
- If your payment method is declined, we will notify you promptly. Please ensure your payment information is accurate to avoid delays.
Currency
- All prices on our website are listed in US Dollar.
- Customers are responsible for any currency conversion fees or charges that may be applied by their payment provider.
Tax and Duties
- Prices do not include any applicable taxes, duties, or other governmental fees.
- These charges are the buyer’s responsibility and may vary based on the shipping destination.
Shipping Policy
Destination
Methods and Costs
Processing Time
Delivery Time
Customs and Duties
Shipping Insurance
Shipping Address
Lost or Damaged Packages
Destination
Solo Numismatic offers worldwide shipping. Please note that some restrictions may apply to certain destinations.
Methods and Costs
We offer various shipping options, including standard and expedited shipping. Shipping costs are calculated at checkout based on the shipping method selected and the destination.
Processing Time
- Orders are typically processed within 3 business days after payment confirmation.
- You will receive an email notification once your order has been shipped, including tracking information if available.
Delivery Time
- Delivery times vary depending on the shipping method chosen and the destination. Estimated delivery times will be provided at checkout.
- Solo Numismatic is not responsible for delays caused by the shipping carrier or customs clearance processes.
Customs and Duties
- International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the buyer.
- Solo Numismatic is not responsible for any customs delays.
Shipping Insurance
- For added security, we offer shipping insurance on all orders.
- This ensures that you are protected in case of loss or damage during transit.
Shipping Address
- Please ensure that your shipping address is correct and complete.
- Solo Numismatic is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately at gustama1799@gmail.com.
- We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Refund Policy
100% Buyer Satisfaction
Return Conditions
Refund Processing
Return Procedure
100% Buyer Satisfaction
- We are committed to ensuring 100% buyer satisfaction.
- If for any reason you are not satisfied with your purchase, you may return the item(s) within 30 days of receipt for a full refund.
Return Conditions
- Items must be returned in their original condition and packaging.
- The buyer is responsible for any shipping costs and duties or import charges, as well as any handling charges that occur during the shipping of the returned item(s).
Refund Processing
- Refunds will be processed within [insert processing time, e.g., 7 business days] after receipt and inspection of the returned item(s).
- Original shipping charges are non-refundable.
Return Procedure
- To initiate a return, please contact us at gustama1799@gmail.com with your order details.
- We will provide you with further instructions on how to return the item(s).
Contact Information
If you have any questions about our payment, shipping, or refund policies, please contact us at:
Solo Numismatic
Jl Museum 6, Sriwedari Solo, Central Java 57141 Indonesia
email: gustama1799@gmail.com
phone/Whatsapp: +62 858 7135 0287